{"success":true,"faqs":[{"id":1,"question":"How do I file a civic complaint?","answer":"Use the \"Report\" tab, choose a category, describe the issue, add photos and location, then submit. You will get a reference number to track it.","category":"Complaints"},{"id":2,"question":"How long does it take to resolve a complaint?","answer":"Resolution time depends on the category and department, typically a few days to a few weeks for infrastructure work.","category":"Complaints"},{"id":3,"question":"What documents do I need for scheme applications?","answer":"Most schemes require Aadhaar card, address\/income proof, and a bank passbook. Check the specific scheme in the Schemes section for exact requirements.","category":"Schemes"},{"id":4,"question":"How do I contact the MLA office directly?","answer":"Visit the \"MLA Office\" section for phone number, email, office hours, and the weekly public meeting schedule.","category":"Office"},{"id":5,"question":"Can organizations post announcements on this app?","answer":"Yes, approved community organizations can submit announcements, which are reviewed by the moderation team before being published.","category":"Announcements"}]}